Job Description
Are you a cheerful, dependable, and organized individual looking for a supportive and flexible work environment? Do you enjoy helping others and making a positive impact on your team and community? If so, we want you to join our team as an Administrative Support professional!
We're looking for someone who is not only professional and organized but also brings a friendly and empathetic attitude to the workplace. You'll be a key player in supporting our Property Managers and ensuring smooth operations for our clients and community residents.
Why You'll Love This Role:
Work-Life Balance: Enjoy a flexible work environment with the opportunity to work from home up to 3 days a week after 90 days.
Supportive Team: Be part of an easygoing and collaborative team that values your contributions.
Growth Opportunities: Develop your administrative and customer service skills in a dynamic environment.
Great Perks: Enjoy flexible time off, free drinks & snacks, and PTO.
Make a Difference: Help create amazing experiences for our clients and community residents.
Friendly Atmosphere: work in an environment that values being real, and focuses on quality.
What You'll Do:
Support Property Managers: Assist Property Managers with day-to-day tasks, including processing violations, architectural submittals, and title demand requests.
Provide Excellent Customer Service: Interact with customers, address inquiries and complaints, and process work orders and architectural requests.
Maintain Databases and Websites: Update databases with new owner information and maintain community websites.
Coordinate with Vendors: Obtain bids for property projects and work with vendors to ensure timely completion of tasks.
Handle Administrative Tasks: Assist with phones, maintain organized work areas, and manage data systems.
Collaborate with Stakeholders: Interact with Board of Directors, title companies, mortgage companies, realtors, and prospective buyers.
What We're Looking For:
Friendly and Empathetic Attitude: A genuine desire to help others and a positive outlook.
Organizational Skills: Ability to organize yourself and your work effectively.
Customer Service Skills: Ability to satisfy even the unhappiest customers and provide timely and thorough service.
Technical Skills: Proficiency in using desktop PCs in a Windows environment, internet-based applications, and Microsoft Office Suite (Outlook, Word, Excel, etc.).
Communication Skills: Excellent oral, written, and listening skills.
Time Management Skills: Ability to manage time effectively and handle multiple requests.
Typing Skills: Excellent typing skills (50+ WPM).
Reliable Transportation: Must have reliable transportation.
Nice to Have (But Not Required):
Experience with RingCentral VoIP system.
Experience with Polycom phone system.
Residency in Gilbert/Chandler (East-valley).
Expectations:
Work Monday-Friday, 8 am-5 pm (with WFH eligibility after 90 days).
Provide timely responses to emails, tickets, and phone calls.
Maintain neat and organized work areas.
Effectively manage and maintain data systems and websites.
Demonstrate the ability to multitask.
Employment Type: Full-Time
Salary: $ 17.00 Per Hour
Job Tags
Hourly pay, Full time, Work from home, Flexible hours, 3 days per week, Monday to Friday,