Job Description

About the Role

As Project Manager, Brand & Creative Operations , you’ll be the driving force behind bringing ideas to life —ensuring our in-house brand and creative agency operates at peak efficiency. You’ll work at the intersection of marketing strategy, creative execution, and operational excellence , balancing structure with agility to deliver work that’s on time, on brand, and built for impact.

You’re not just managing timelines—you’re an orchestrator of collaboration, a problem-solver, and a champion for creativity. From launching major marketing campaigns to streamlining creative workflows, you’ll play a key role in shaping how our brand shows up to our customers and prospects.

What You’ll Do

• Be the Connector – Act as the bridge between consumer marketing, brand, creative, and development teams , ensuring alignment and momentum across every project.
• Drive Execution – Lead the end-to-end project lifecycle , from kick-off to final delivery, ensuring that teams hit milestones without compromising creative excellence.
• Champion Clarity – Assess project intake materials, ask the right questions , and advocate for clear briefs that set teams up for success.
• Lead with Agility – Anticipate roadblocks before they happen, troubleshoot in real-time , and adjust plans as needed without missing a beat.
• Fuel Creativity with Structure – Build project workflows that empower creative teams to focus on what they do best —delivering outstanding work.
• Own the Details – Manage project plans, timelines, and resource allocation, using workflow tools like Asana and other resources to keep things running smoothly.
• Influence & Collaborate – Work cross-functionally with marketing leaders, product teams, developers, and executives , ensuring everyone is aligned and moving in the same direction.
• Elevate Our Processes – Help optimize workflows and contribute to a culture of continuous improvement, making our marketing machine faster, smarter, and more efficient.

Who You Are

• A marketing-savvy project manager who thrives in fast-paced, creative environments with lots of cross functional stakeholders.
• A natural problem solver who anticipates challenges and finds smart, practical solutions.
• A collaborator at heart who can navigate different teams, personalities, and priorities to keep projects moving forward.
• A clear and confident communicator who can translate complex ideas into actionable next steps.
• A champion for creative excellence , ensuring that operational efficiency never comes at the expense of bold, impactful work .

What You Bring

• 6+ years of experience in project management within a large advertising agency, in-house agency, or creative team environment .
• Experience managing high-visibility, multi-phase campaigns with competing priorities and tight deadlines.
• Deep familiarity with marketing and creative processes , from concept to production.
• Proficiency in project management tools like Asana, Workfront, Airtable, Trello, or .
• Outstanding communication skills —you know how to manage expectations, share progress, and advocate for what’s needed.
• A bias for action —you don’t just wait for things to happen, you make them happen.

Bonus: PMP certification or formal training in Agile methodologies.

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