Customer Service Representative (Insurance Agency) Job at Rosso Recruiting, Elk Grove Village, IL

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  • Rosso Recruiting
  • Elk Grove Village, IL

Job Description

Job Description
Location: Elk Grove Village, IL (On-Site Preferred)**

Compensation: $42,000 + full benefits (PTO, holidays, health plan)

You're the calm in the chaos - the one who keeps clients happy, paperwork right, and the team running. This is your chance to grow inside a modern, independent insurance brokerage with room to advance into account management.

You'll:

  • Prepare COIs, policy changes, renewals, and billing updates.
  • Communicate with clients and carriers to resolve service requests.
  • Keep the agency's operations smooth and organized.
  • Support producers and account managers as part of a tight-knit team.
You bring:
  • 1-3 years of insurance or admin experience.
  • A P&C license (or willingness to get one - agency will support).
  • Strong attention to detail and communication skills.
You get:
  • Competitive pay, benefits, and PTO.
  • A clear growth path into Account Manager or Producer roles.
  • A culture that rewards ownership and initiative.

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