Customer Service Specialist Job at Link Staffing, Cypress, TX

eGkxdWhnVURXUDc2b0dOY1hoOU5tdmF2
  • Link Staffing
  • Cypress, TX

Job Description

This range is provided by Link Staffing. Your actual pay will be based on your skills and experience talk with your recruiter to learn more.

Base pay range

$24.00/hr - $26.00/hr

Direct message the job poster from Link Staffing

LINK Staffing is proud to partner with a respected leader in the conversion manufacturing industry to recruit a Customer Service Specialist (CSS) in Cypress, TX. This is a Temp-to-Hire opportunity offering a long-term career path with a fast-growing industrial supply operation. The ideal candidate is proactive, detail-oriented, and committed to delivering best-in-class B2B customer support.

Customer Service Specialist

Location: Cypress, TX 77095

Employment Type: Full-Time | Temp-to-Hire

Compensation: $24.00 $26.00 per hour (DOE)

Key Responsibilities

  • Process customer orders using ERP systems and internal platforms
  • Track and communicate order status, pricing, and delivery timelines
  • Serve as the primary liaison for assigned B2B customer accounts
  • Resolve order issues, manage returns, and ensure client satisfaction
  • Maintain accurate records and customer documentation
  • Support onboarding for new accounts and manage transitional needs
  • Collaborate with internal teams to meet service and delivery expectations
  • Monitor KPIs and prepare service reports
  • Identify and recommend process improvements to enhance customer experience

Qualifications

  • High School Diploma or GED required; Bachelors degree preferred
  • 25 years of B2B customer service experience
  • Excellent communication, organization, and multitasking skills
  • Strong analytical thinking and decision-making ability
  • Detail-oriented with a high level of follow-through

Technical Requirements

  • ERP system experience (order management and tracking)
  • Strong understanding of the B2B order lifecycle
  • Ability to interpret and act on customer data and feedback

What Makes You a Strong Fit

  • Customer-first approach with excellent interpersonal skills
  • Ability to juggle multiple responsibilities with composure
  • Problem-solver with a continuous improvement mindset
  • Team-oriented with a high-performance work ethic

What We Offer

  • Competitive hourly pay: $24.00 $26.00 (based on experience)
  • Temp-to-Hire opportunity with long-term potential
  • Full-time schedule with benefits eligibility upon hire
  • Medical, dental, vision, and supplemental insurance
  • Paid Time Off and paid parental leave
  • Company-paid short- and long-term disability
  • Employee Stock Ownership Program (ESOP)
  • Culture focused on growth, collaboration, and operational excellence

If you meet the qualifications and are ready to join a team where your contributions make a real impact, apply today or reach out to LINK Staffing for more information.

Seniority level
  • Seniority level
    Entry level
Employment type
  • Employment type
    Full-time
Job function
  • Job function
    Customer Service
  • Industries
    Staffing and Recruiting

Referrals increase your chances of interviewing at Link Staffing by 2x

Get notified about new Customer Service Specialist jobs in Cypress, TX .

Customer Service Consultant - Houston, TX - $19.25/hr (Hybrid)
Customer Service Representative - State Farm Agent Team Member

Cypress, TX $37,000.00-$65,000.00 4 months ago

Customer Service Representative - State Farm Agent Team Member
Team Member Customer Care - Part Time - Work At Home (OK, AL, GA Applications Only)
Future Opening: Customer Service Representative - State Farm Agent Team Member
Customer Service Representative - State Farm Agent Team Member

Houston, TX $35,000.00-$65,000.00 4 months ago

Customer Service & E-Commerce Associate Team Leader (Customer Service, In-Store Shopper Assistant Department Manager)
Houston 26 - 2300 N Shepherd - Service - Customer Service Assistant - Part-Time
Customer Service Representative - WORK FROM HOME
Future Opening: Customer Service Representative - State Farm Agent Team Member

Houston, TX $30,000.00-$60,000.00 6 months ago

Were unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

#J-18808-Ljbffr

Job Tags

Full time, Temporary work, Part time,

Similar Jobs

HEART OF COMPASSION DISTRIBUTION

Food Distribution Volunteers Job at HEART OF COMPASSION DISTRIBUTION

 ...positive attitude Volunteers must also be flexible if asked to work in a different area What's Required: Volunteers must be at least 13 years old to help with our public food distributions Volunteers must wear a safety vest (provided if needed) Wear closed-toed shoes and... 

Cliffs Club Services, LLC

Personal Trainer and Wellness Front Desk Coor Job at Cliffs Club Services, LLC

 ...Job Description Job Description JOB TITLE: Personal Trainer/ Wellness Front Desk Coordinator DEPARTMENT: Wellness REPORTS TO: Wellness Manager/Director CLASSIFICATION: Non-Exempt From cascading mountains to crystal lakes, warm summer days and cool... 

Bank OZK

AVP, Portfolio Management - Affordable Housing Job at Bank OZK

 ...discounts. Learn more about Bank OZK benefits ( . Job Purpose & Scope Assists in the management of a specialized portfolio of affordable housing loans and the Bank's associated tax credit equity investments. Responsible for lifecycle stewardship of loan and equity... 

Conexus Food Solutions

Class B Truck Driver Job at Conexus Food Solutions

 ...rice, canned coconut beverages, coconut milk, ready to cook noodles, mung bean and frozen durian. What Youll Do As a Class B Truck Driver at our Commerce facility, N.A Trading Company, you will be responsible for safely operating 26ft (or longer) box trucks to... 

Varsity Tutors, a Nerdy Company

Remote Study Skills Tutor: Flexible Hours, AI Copilot Job at Varsity Tutors, a Nerdy Company

 ...A leading tutoring platform is seeking a Study Skills and Organization Tutor to provide personalized, remote instruction to students. This entry-level role offers the flexibility to set your own hours, with compensation from $18 to $40 per hour based on experience. Ideal...