Job Description

This is a remote position.

General Responsibility:

This is a multi-disciplinary position encompassing Finance, Human Resources, Legal, and Information Technology responsibilities. As Built-Right Digital scales rapidly, this role serves as the operational foundation that enables our client-facing teams to deliver exceptional results while building the systems and processes needed for sustainable growth in the competitive digital marketing landscape.

Finance Operations

• Core Billing and Revenue Management

• Advanced billing management: Take ownership of the complex billing processes, including multi-tiered pricing structures, contract billing, and subscription management across multiple client segments

• Revenue recognition leadership: Ensure accurate revenue recognition in accordance with ASC 606 and other applicable accounting standards

• Contract analysis: Review and analyze customer contracts to ensure proper billing setup and revenue recognition treatment

• Financial Reporting and Analysis

• Management Reporting: Drive comprehensive monthly and quarterly financial reports for executive leadership and board presentations

• Performance Analytics: Develop and maintain key performance indicators (KPIs) for billing operations (Collection Rate and Cash Conversion Cycle), expense margins, and revenue trends

• Variance Analysis: Conduct detailed analysis of budget-to-actual variances for revenue streams and provide actionable insights to management

• Planning and Forecasting: Lead revenue forecasting activities and provide critical input for annual budgeting processes

• Accounts Management

• Accounts Receivable: Manage AR processes, aging reports, and collection strategies to optimize cash flow

• Accounts Payable: Oversee AP operations, vendor payments, and expense management systems

• Collections Strategy: Continuously improve collections strategies and policies, working closely with teams to optimize cash flow

• Audit and Compliance

• Internal Audits: Design and implement billing-related internal controls to ensure accuracy, compliance, and fraud prevention

• External Audits: Serve as primary point of contact for billing-related audit activities, both internal and external

• Financial Controls: Ensure all financial practices comply with company policies, accounting standards, SOX requirements, and regulatory guidelines

Human Resources Support

• Talent Acquisition and Development

• Hiring Leadership: Own recruitment efforts for open positions, including job posting development, candidate screening, and interview coordination

• Onboarding Program: Design and oversee onboarding programs for new team members

• Performance Management: Support HR initiatives related to employee performance tracking and development

Legal Compliance and Coordination

• Compliance Management

• Regulatory Compliance: Monitor changes in accounting standards and regulations affecting revenue recognition and billing practices

• Contract Compliance: Ensure all billing practices comply with contractual obligations and regulatory guidelines

• Policy Coordination: Coordinate with legal counsel and management to develop and maintain company policies and procedures

• Legal Coordination

• Contract Review: Support contract review processes and coordinate with legal teams on client agreements

• Risk Management: Identify and mitigate legal and financial risks in billing and operational processes

• Documentation Management: Maintain proper documentation for legal and compliance purposes

Information Technology 

• Systems Management

• Billing Systems Oversight: Lead the optimization and maintenance of billing systems, coordinating with IT on system upgrades and implementations

• Technology Integration: Evaluate and recommend billing software, automation tools, and integration opportunities

System Implementation: Lead or support major system implementations, upgrades, or integrations affecting billing operations

Requirements

Qualifications

The ideal candidate is detail-oriented and thrives in a fast-paced environment, works well in team-driven settings, and is highly motivated. Additionally, you must meet the following qualifications:

• Required Qualifications:

• 2-4 years of billing/finance experience in service-based businesses, preferably digital agencies

• Strong knowledge of accounting principles and practices, particularly related to accounts receivable and accounts payable

• Experience with financial reporting, tracking, planning, and analysis

• Understanding of audit processes and compliance requirements

• Excellent analytical and problem-solving skills with keen attention to detail and accuracy

• Proficiency in Microsoft Excel and other analytical tools

• Embodies our core values through ownership of complex problems, drive to exceed expectations, adaptability in fast-changing environments, and commitment to continuous improvement of processes and skills

• Preferred Qualifications:

• Experience with Zoho Books and Zoho One suite

• Background in HR processes and talent management

• Knowledge of legal compliance and contract management

• Experience with IT systems integration and implementation

• Advanced Excel skills (pivot tables, VLOOKUP, financial modeling)
  

• Experience with subscription billing or recurring revenue models
  

Work Schedule:  Monday to Friday, 8 AM - 5 PM GMT (Some flexibility needed for CST overlap)

Benefits

Paid Time Off

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