Help Desk Analyst Job at Medasource, South Bend, IN

elNwb2hBRURVL3Y4cDJwVFh4Tk1tL2FuQkE9PQ==
  • Medasource
  • South Bend, IN

Job Description

About the Role:

Our client is seeking Helpdesk Technicians to join their team. This is a great opportunity for individuals with a solid customer service background who enjoy troubleshooting and supporting users from diverse backgrounds. Healthcare experience is a strong plus, but not mandatory.

Key Responsibilities:

  • Provide Tier 1 helpdesk support to end users
  • Troubleshoot and resolve technical issues efficiently
  • Assist users with varying levels of technical knowledge and backgrounds
  • Manage multiple tasks and prioritize effectively in a fast-paced environment
  • Deliver exceptional customer service to ensure user satisfaction

Qualifications:

  • Previous Helpdesk experience, preferably Tier 1 support
  • Excellent customer service and communication skills
  • Strong troubleshooting and problem-solving abilities
  • Ability to multitask and work independently
  • Experience in the healthcare industry is a major plus

Job Tags

Similar Jobs

Subaru Evergreen Park

Telemarketing Car Sales Associate Job at Subaru Evergreen Park

Description of the roleThis role requires a self-motivated and customer-oriented individual who has a passion for selling cars. As a Telemarketing Car Sales Associate at Subaru Evergreen Park, you will be responsible for interacting with customers over the phone, providing... 

Cox Media Group

Morning Show Co-Host/APD - WFEZ Radio Job at Cox Media Group

 ...Location:FL-Miami Job Title: Morning Show Co-Host/APD - WFEZ Radio Position Overview WFEZ Miami Radiohas an opening forFull-Time Morning Show Co-Host! Were looking for a dynamic talent to complement the existing morning show team of personalities. The ideal... 

The H&K Group

Heavy Equipment Operator Job at The H&K Group

 ...The Pottstown Division of the H&K Group, Inc. is currently seeking an experienced and motivated Heavy Equipment Operator to become a part of our team. This position entails the operation of heavy equipment in order to achieve daily production goals. H&K... 

ConGlobal

Heavy Equipment Operator Job at ConGlobal

 ...training, great benefits, competitive pay and opportunities for future career growth. Responsibilities Intermodal Equipment Operators/Terminal Operators assist intermodal yards in loading, unloading and moving shipping containers utilizing various tools and equipment... 

Kinetic Innovations

Entry Level Solar Sales Representative Job at Kinetic Innovations

 .... We are looking for self-driven and ambitious leaders who have the desire to create a greener planet, and who want to win at every level of their career! We are making a positive difference in peoples lives and improving the environment, one install at a time. We are...