Position: Customer Success Specialist (CSS), Must be proficient in Mandarin and English Speaking , Writing and Reading skills
📍 Location: Georgetown, Penang (Onsite)
🕒 Working Hours: Monday to Sunday, 12:00 am – 11:00 am
(5 days per week, 8 working hours + 1 hour break)
💻 Job Type: Full-time (Rotational Shift)
💰 Salary: RM 3,000++ (Extra Allowances will be provided)
Overview:
The CSS is the main point of contact for customers using our client's food ordering app.
They handle customer inquiries, concerns, and provide information through inbound and
outbound phone calls.
Qualifications:
● Education: Bachelor's Degree, Diploma, or equivalent in any field.
● Work Experience: At least 6 months in customer support; call center experience
is advantageous but not mandatory. Fresh graduates can apply.
● Language: B2 level proficiency in English.
● Interpersonal Skills: Customer service-oriented, active listening, and ability to
handle inquiries professionally.
Technical Skills:
● Typing speed of at least 40wpm with 90% accuracy.
● Computer literate with proficiency in Microsoft Windows and Office.
Responsibilities:
● Assist customers in placing online orders.
● Provide support through phone calls.
● Process payments securely.
● Proactively support customers and maintain brand reputation.
● Identify and escalate priority issues.
● Collaborate with the team to improve customer support.
● Maintain and improve service quality
...the American Heart Association Knowledge Skills and Abilities (KSAs) Must have computer skills and dexterity required for data entry and retrieval of patient information. Must be proficient with Windows-style applications and keyboard. Effective verbal and written...
...Job Description Job Summary The Pharmacy Technician, Revenue Integrity is responsible for auditing and supporting end-to-end pharmacy... ...Required High School Diploma, GED, or equivalent Experience: Required Three or more years of experience as a pharmacy...
...kiosk) Reports to: Coffee Shop Manager Classification: Part Time Union Rate of Pay: Progressive scale from $15.00 to $18.00 / hour, based on experience Hours: Sunday Saturday, varied hours Jerrys work perks: Store Discount Employee Assistance...
...Saturdays ~ Paid Vacation Time ~6% 401K Contribution Job Summary: We are seeking a dedicated and responsible Ready-Mix Truck Driver with at least a Class "B" CDL to join our team. In this full-time role, you will be entrusted with the safe and efficient delivery...
...integrity, collaboration, and excellence, we're more than a service providerwe're your trusted partner in innovation. Medical Claims Reviewer Overall Purpose of the Position: Broadway Ventures has an opening for a Medical Claims Reviewer. Qualified candidates...