Job Description
IT Systems Administrator
Little Rock, Arkansas
Managed Services
Up to $110,000 per year
Must be US resident
Position Overview:
A leading Managed Service Provider based in Little Rock, Arkansas, is seeking a skilled IT Systems Administrator to join their fast-paced and collaborative team. This role involves providing Tier 2–3 support to both internal staff and external clients while contributing to the design, implementation, and maintenance of modern IT infrastructure across cloud and on-premises environments.
What We're Looking For:
An experienced IT Systems Administrator or IT Support Engineer
2–4 years of experience supporting cloud and on-prem solutions
Strong communication and interpersonal skills
Ability to work independently and as part of a team
Key Responsibilities:
Deliver advanced support for escalated technical issues in both cloud and on-premises systems
Manage service tickets, prioritize requests, and ensure SLA compliance
Maintain documentation and communicate scheduled maintenance updates
Monitor performance, availability, and capacity of critical systems
Support and implement data backup, redundancy, and disaster recovery plans
Recommend system/process enhancements to improve security and efficiency
Participate in on-call rotation, including occasional after-hours or weekend work
Build strong relationships with clients and internal stakeholders to ensure service excellence
Maintain compliance with regulatory standards such as GLBA, NIST, CIS, FFIEC, and PCI
Technologies You'll Work With:
This opportunity offers hands-on experience with a wide range of technologies. The core environment is Microsoft-based and includes both Azure and on-prem deployments. Technologies in use include:
Azure AD / Entra ID, Azure AD Connect, Intune, Access Control, Office 365, Active Directory
VMware, Azure Virtual Machines, Windows Server (2012–2025), HPE & Dell enterprise storage
Barracuda Web Filter & Backup, MS Authenticator, Duo MFA
PowerShell scripting, ConnectWise Automate, RMM tools
If you’re comfortable with some of these tools and eager to expand your knowledge, this could be a fantastic next step. Curiosity and a growth mindset are highly valued.
Why Join This Team?
Our client is committed to innovation and service excellence within the Managed Services space. They offer a team-focused, people-first culture where collaboration, respect, and continuous learning are part of everyday life. With a long-standing presence and reputation in the industry, they partner with organizations nationwide to deliver reliable and forward-thinking IT solutions.
Joining this team means making a direct impact—helping to support and optimize the infrastructure that powers businesses across the country.
IT Systems Administrator
Little Rock, Arkansas
Managed Services
Up to $110,000 per year
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