Job Description

Description

Reporting to the Library Outreach Associate 3 and under the supervision of the Outreach Services Manager, the Library Outreach Associate 2 plays a vital role in supporting the daily operations of the Library Connect services. This position primarily entails delivering library services, overseeing collection maintenance, and contributing to general library programming along designated bookmobile routes.

Employment Status

Part-time, Non-Exempt (Hourly) Location: Cathedral City

Hours Per Week: 20

Hourly Rate: $18.50

Responsibilities

• Operate the Library Connect van to transport it safely to designated sites across Riverside County, ensuring adherence to traffic laws and regulations.
• Assist patrons with book checkouts, inquiries, and other library services on the Library Connect van.
• Maintain the organization and cleanliness of the Library Connect van, including shelving books and materials.
• Assist in managing the inventory and condition of Library Connect materials and resources.
• Ensure that library materials are properly organized and accessible to patrons.
• Support general library programming efforts, including setting up displays and assisting with program logistics.
• Engage with patrons of all ages, providing assistance, information, and a welcoming environment.
• Address patron inquiries and concerns with professionalism and sensitivity.
• Assist with the Library Connect routes and stops logistics, including setup and breakdown procedures.
• Communicate any immediate needs or issues related to the Library Connect van or its services to the Library Outreach Associate 3 or Senior Library Outreach Associate.
• Collaborate with the Library Outreach Associate 3 to ensure the smooth operation of the Library Connect programs and services.
• Work cooperatively with other team members to achieve program goals and objectives.
• Perform other duties as assigned to support the goals and mission of the Riverside County Library and Literacy Services.

Requirements

• High School Diploma or equivalent.
• A valid California Drivers License and a clean driving record.
• Must remain insurable with no major California traffic violations.
• Strong communication and organizational skills.
• Experience in customer service or library services preferred.
• Ability to work independently and as part of a team.
• Successful completion of a background check.
• Ability to work effectively with a diverse range of staff, patrons, supervisors, and others.
• Ability to work weekends and some evenings.
• Proficiency in using various technologies to complete work.
• Ability to follow library policies and procedures.
• Adaptability to work accurately in a changing and varied environment.
• Ability to work in hot, cold, or inclement weather.
• Will be required to work indoors and outdoors.
• Will be required to sit, stand, and drive for extended periods.
• Regular, reliable attendance is required.

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