Job Description

We are seeking a dedicated Operations Administrator to lead our team in providing exceptional care to our residents. The ideal candidate will possess strong leadership skills and a comprehensive understanding of home community care, AFC, and long-term care services. This role is pivotal in ensuring that our organization meets regulatory standards while delivering high-quality care to our residents.

Duties and Responsibilities:

• Prepare for site reviews, licensing inspections and audits by: 

• Remaining current with updates made to licensing and CMH requirements 
• Completing internal audits 

• Communicate with but not limited to: 

• CMH (Corporate Compliance, Contract Manager, Quality Improvement Team, Support Coordinators) 
• Guardians  
• Vendors (Case Manager, etc.) 

• Create and Oversee implementation of Corrective Action Plans  
• Create companywide policies and procedures  

• Revise policies and procedures when needed  
• Enforce policies and procedures 
• Plan and review compensation actions 

• Manage, coach, and mentor 

• Operation Associates   

• Monitor various daily, weekly, and monthly managerial tasks and responsibilities  

• Oversee all requirements for all employees 

• Oversee orientations and training, background checks, medical clearances, etc. 
• Schedule refresher training (CPI, CPR, TB and Receipt Rights) 

• Oversee all Flatrock residents 
• Oversee the completion of progress notes  
• Oversee the completion of Critical Incident Reports 
• Oversee requested CMH documents (IPOS, Behavior Plans, Crisis Plans, Psychosocial) 
• Oversee Licensing paperwork, CMH paperwork, etc.  
• Ensure staff maintain a high level of ethical and professional standards 
• Participating in applicable Coordinated Care Professional Services, LLC, committees  
• Oversee the implementation of CARF
• Contracts and licensing applications
• Flexibility and commitment to working the hours and times required to perform the responsibilities of the job, including evenings and weekends as may be necessary  
• Maintain a positive, open relationship with all management and staff
• Utilize all communication tools including FIN  
• Maintain and advocate for all Flatrock residents’ rights  
• Complete any additional tasks assigned from Chief Operating Officer  

Requirements:

• Must have a bachelor’s degree in health administration or a related field required
• Must have 2-3 years of leadership experience
• Must have 2-3 years of experience in compliance with Federal, State, and local regulations.
• Present or current experience with behavioral health issues

Job Tags

Full time, Contract work, Local area, Afternoon shift,

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