Job Description

JOB SUMMARY

The Fulfillment Order Specialist is a full-time position responsible for accurately processing orders provided from the sales team and ensuring efficient execution throughout the fulfillment process. This position plays a key role in maintaining workflow by managing order documentation, supporting product tracking through sublotting, and assisting with tag printing. Flexibility and high accuracy are essential in supporting operational tasks to ensure smooth daily operations.

In this role you ensure order accuracy and efficiency for the fulfillment process. You will also flex between tasks such as sublotting and printing tags to support overall flow of operations.

ESSENTIAL JOB FUNCTIONS

• Process daily sales orders promptly and accurately
• Print and organize order tags for product identification and tracking
• Perform sublotting to accurately monitor product batches and movement
• Verify all orders, meet quality standards and customer specifications

OTHER JOB RESPONSIBILITES

• Maintain a clean and organized work area
• Collaborate with the sales team to resolve order related issues
• Support other fulfillment roles during peak periods or staff shortages
• Train new team members in basic order processing and fulfillment procedures as needed

MINIMUM JOB REQUIREMENTS

• Must be 21 years of age, be able to pass a background check and be approved for state regulating agency to receive a cannabis agent badge
• Basic computer proficiency and the ability to learn order management systems
• High level of accuracy and precision
• Ability to follow directions and work independently
• Strong communication and teamwork skills
• Willingness to work overtime when required

PREFERRED JOB REQUIREMENTS

• Experience in high volume manufacturing or distribution setting
• Proven ability to manage concurrent tasks with accuracy and efficiency
• Basic knowledge of shipping and logistics processes

COMPANY OVERVIEW

Ascend Wellness Holdings (AWH) is a vertically integrated cannabis cultivator, processor and provisioning center operator with assets in Illinois, Maryland, Massachusetts, Michigan, New Jersey, Ohio and Pennsylvania. We seek to foster a robust and inclusive cannabis industry through a premium, unmatched customer-focused retail experience. We are looking to build a world-class team that will help carry out our mission of helping to shape the future of cannabis as a leading healthcare solution. We are committed to improving the quality of our patient's lives by offering unrivaled quality, consistency and meticulously curated products that satisfy our customers unique, individual needs. When it comes to customer service experience, our dispensaries will set a new standard of excellence, emphasizing health and wellness by a highly knowledgeable team. A team that is committed to our values, our people, and our communities; we are looking for people who are inspired by our vision and stay dedicated to our mission as we continuously expand.

EEO STATEMENT

Ascend Wellness Holdings, Inc. ("AWH") and its subsidiaries is an equal opportunity employer and celebrate the population of differences and does not discriminate in its hiring / hiring practices, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by law.

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