Patient Service Technician - Delivery Driver Job at Rick's Medical Supply, Grants Pass, OR

eXlCc2dnOElWL244bzJKZFhobENrZmVrQkE9PQ==
  • Rick's Medical Supply
  • Grants Pass, OR

Job Description

“Improving the lives of those with chronic care diseases while providing solutions to our customers."

Looking for a new opportunity? At Rick's Medical Supply, a  SuperCare Health company,  you have the chance to reach your dreams by helping us in serving the healthcare needs of our ever-growing patient population. Matching passion with careers, here hard work has never been so satisfying.

Essential Duties:

Under the general supervision of the ROM, The Patient Service Technician is responsible for the delivery, set-up, patient education, and pick-up of Durable Medical Equipment. Patient Service Technician are responsible for keeping organized with delivery/pickup tickets along with updated Delivery Track on unsuccessful & successful deliveries made.

Responsibilities:

  • Reports to work daily and is ready to work at the scheduled start time
  • Must wear all safety equipment (i.e. back support and steel toed shoes)
  • Works On-Call assignment as needed or scheduled coinciding with the Saturday schedule
  • Responsible for providing CPAP, Pulse Ox, Mask Fitting and any other oxygen/DME equipment under supervision of Respiratory Therapist
  • Completes initial Respironics/ResMed training program which includes annual competency assessment
  • Provides patient education as part of the patient care activity according to the patient need
  • Delivers respiratory, medical equipment and supplies to patients or clients
  • Maintains current and update knowledge of respiratory and home care equipment
  • Performs equipment set ups in a timely and professional manner
  • Presents Rick's Medical Supply /SuperCare through professional personal appearance and patient care activities
  • Completes delivery and pick-up paperwork promptly and accurately, ensuring all serial numbers are listed and all paperwork is scanned into system
  • Assists, when necessary, the pulling of equipment and supplies from the warehouse as ordered on patient delivery tickets
  • Loads equipment, oxygen systems, and related supplies on to a delivery vehicle
  • Must be familiar with all applicable laws and regulations as they pertain to setting up respiratory Equipment
  • Manages all orders on route sheet and Delivery Track, delivers via company vehicle; equipment to meet ETA given
  • Communicates back with dispatch and or patient if ETA cannot be met
  • Adds necessary notes into Delivery Track on type of delivery
  • Works with patient to solve a variety of problems, thereby acting as a company field representative (i.e. reverse demonstration process)
  • Able to identify and label contaminated equipment that is picked up to be brought back to location
  • Contaminated (bloodborne pathogen exposed): equipment that has any bodily fluids or has been in an insect/rodent infested environment
  • Adhere to Rick's Medical Supply /SuperCare Health's company policy/procedure on picking up contaminated labeled equipment
  • Bag equipment in bag
  • Transfer equipment back to location
  • Unload and place equipment in “Dirty” (quarantine) designated area
  • Responsible for attempting to successfully pick up rental equipment, as directed, follows policies pertaining to all equipment being returned
  • Responsible for unloading of company vehicle, ensure all returned/picked up equipment is placed in proper designated area with pick up order attached
  • Must complete a physical inspection of vehicles and document daily
  • Promotes teamwork among team members which includes but is not limited to assisting other locations as needed
  • Performs warehouse and office maintenance tasks as required
  • Performs any other duties that may be requested by Supervisor or Management
  • Understand and adheres to all of Rick's Medical Supply/SuperCare Health company policies
  • To remain knowledgeable to date on all products
  • Maintain a professional, safe, and clean work environment and vehicle
  • Schedule- varying start times 
  • On Call if applicable-Includes rotational holidays, weekdays, and weekends
  • Fundamental Computer Skills
  • Extensive travel via company vehicle required to patient's homes and/or delivery address for set-ups and recurring deliverie

Qualifications:

  • Must be 21 years of age
  • Valid Driver's License
  • DOT certification (optional)

Education and or Experience:

  • Graduate from Accredited High School or college
  • Team player-ability
  • Reliable and Responsible
  • Detailed oriented
  • Strong organizational skills

Benefits:

  • Medical
  • Dental
  • Vision
  • Flexible Savings Account
  • 401K
  • Voluntary Life Insurance
  • Observed Holidays: New Year's Day, Memorial Day, July 4th, Labor Day, Thanksgiving Day, Christmas Day.

Perks:

  • Paid Training
  • Paid Time Off
  • Sick Time
  • Use of Company Vehicle 
  • Growth Opportunities
  • Employee Referral Reward Program
  • Employee Discount Program

What Rick's Medical Supply is About

"We treat our customers like family. Rick's Medical Supply, Inc. ( has been the source for medical supplies and equipment in the Roseburg, OR ( area for over forty years because of our superior commitment to provide you with the absolute best in product quality and customer service. Our highly trained staff will help you make the best choices for your needs, while providing you with friendly service and expert advice. Every effort is made to ensure that your experience is as pleasant and efficient as possible. Stop by and see us! Our business is your good health."

Connect With Us!

Company Website 

Company Business Hours - 8:30 AM – 5:30 PM PST

LinkedIn 

Facebook 

Cassandra Cooper - Talent Acquisition LinkedIn (

Job Tags

Holiday work, Full time, Christmas work, New year, Flexible hours, Weekend work, Saturday, Weekday work,

Similar Jobs

HealthTrust Workforce Solutions Regional

Local Contract Telemetry Registered Nurse Job at HealthTrust Workforce Solutions Regional

 ...Solutions Regional is seeking a local contract nurse RN Med Surg for a local contract nursing...  ...: 13 weeks ~36 hours per week ~ Shift: 12 hours, nights ~ Employment Type: Local...  ...Number of Staff 7-12 Type of staff: Day Shift 1 charge, 4-8 RNs, 2 floor CNAs, 1... 

It's Caliber

Data Entry Specialist - REMOTE WORK Job at It's Caliber

 ...About the job Data Entry Specialist - REMOTE WORK We are looking for Data Entry profiles to join our Talent Acquisition Team and participate in different projects made up of multicultural teams distributed throughout the world. This person must be proactive, detail... 

Sitter.com

Sitter Wanted - Looking For Children To Watch In My Home In Dauphin Pa Job at Sitter.com

Hi my name is Mary. I am a stay at home mom and have 3 children of my own. I amlooking to watch children in my home. My hours are Monday through Friday from7am-5pm. I have reasonable rates. I am also CPR and First Aid certified and I also have my CDA in child care. If... 

Charles Schwab

Senior Manager, SPWS Complex Reporting Manager, Investor Services Job at Charles Schwab

Job Description Position Type: Regular Your opportunity In addition to a base salary, this role is also eligible for bonus or incentive opportunities. At Schwab, youre empowered to make an impact on your career. Here, innovative thought meets creative...

Condidential

VP of Finance - Affordable Housing Development Job at Condidential

 ...VP of Finance - Affordable Housing Development Job Summary: As Vice President of Finance, you will lead the financial operations of our growing construction and development organization. This individual will play a key leadership role in driving financial performance...