Job Description

About Ascendion

Ascendion is a full-service digital engineering solutions company. We make and manage software platforms and products that power growth and deliver captivating experiences to consumers and employees. Our engineering, cloud, data, experience design, and talent solution capabilities accelerate transformation and impact for enterprise clients. Headquartered in New Jersey, our workforce of 6,000+ Ascenders delivers solutions from around the globe. Ascendion is built differently to engineer the next.

Ascendion | Engineering to elevate life

We have a culture built on opportunity, inclusion, and a spirit of partnership. Come, change the world with us:

• Build the coolest tech for worlds leading brands
• Solve complex problems - and learn new skills
• Experience the power of transforming digital engineering for Fortune 500 clients
• Master your craft with leading training programs and hands-on experience

Experience a community of change makers!

Join a culture of high-performing innovators with endless ideas and a passion for tech. Our culture is the fabric of our company, and it is what makes us unique and diverse. The way we share ideas, learning, experiences, successes, and joy allows everyone to be their best at Ascendion .

About the Role:

Title : Salesforce Admin

Location: Raleigh, NC

Responsibilities

1. System Configuration & Automation (The How)

• Declarative Development: Design, build, test, and deploy declarative solutions primarily using Flows, Process Builder, Validation Rules, and custom settings to automate business processes.
• Customization: Administer and maintain custom objects, fields, record types, page layouts, and Lightning App Builder configurations.
• Release Management: Manage all configuration and changes across sandboxes and production environments, including using Change Sets and release processes.

2. User & Security Management

• User Lifecycle: Manage user profiles, roles, permission sets, public groups, and sharing settings to ensure appropriate security and data access across the organization.
• Support & Training: Act as the Tier 2 support escalation point, troubleshooting user issues, and developing end-user training materials and documentation to drive platform adoption.

3. Data Integrity & Governance (The Mid-Level Focus)

• Data Management: Own the end-to-end process for data quality, including performing mass updates, imports/exports (using tools like Data Loader), and ensuring data consistency.
• Account Hierarchy & Lead Processing: Maintain and optimize Account Hierarchy structures and ensure efficient, accurate lead processing and conversion logic.
• Data Governance: Implement and enforce standards and validation rules to maintain a clean, high-quality database, supporting overall data governance efforts.

Qualifications

• Experience: 4+ years of hands-on, proven experience as a Salesforce Administrator.
• Certification: Active Salesforce Certified Administrator credential is required.
• Technical Proficiency: Strong proficiency with Salesforce declarative tools, especially Flow Builder and troubleshooting complex automation.
• Integrations: Experience working through integrations with external applications, specifically HubSpot .
• Data Expertise: Demonstrated experience with data quality, deduplication strategies, and large-scale data manipulation (import/export).
• Soft Skills: Excellent verbal and written communication skills with the ability to translate technical concepts to non-technical business users.

Salary Range: T he salary for this position is between $100,000- $110,000 annually. Factors which may affect pay within this range may include geography/market, skills, education, experience, and other qualifications of the successful candidate.

Benefits: The Company offers the following benefits for this position, subject to applicable eligibility requirements: [medical insurance] [dental insurance] [vision insurance] [401(k) retirement plan] [long-term disability insurance] [short-term disability insurance] [5 personal day accrued each calendar year. The Paid time off benefits meet the paid sick and safe time laws that pertains to the City/ State] [10-15 day of paid vacation time] [6 paid holidays and 1 floating holiday per calendar year] [Ascendion Learning Management System]

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