Job Description

The Company: VeSync is a portfolio company with brands that cover different categories of health & wellness products. You might have a Levoit air purifier in your living room or a COSORI air fryer whipping up healthy and delicious meals every night. We’re a young and energetic company with tremendous success, and we are constantly growing our team. As we garner more industry attention—just check out our accomplishments and awards from CES Innovation, iF Design, IGA, and Red Dot—we also need driven and talented people to join us. That brings us to you and what you’ll be joining. Our teams are smart and diligent, take ownership of their work, are confident yet open to learning, approachable, and easy to converse with—this might be a great fit for you. Checkout our brands: levoit.com | cosori.com | etekcity.com The Opportunity: We are seeking a Senior UX Researcher to join our team and drive user-centered innovation across our app, connected hardware, and wearable products. This role demands a strategic thinker with expertise in both qualitative and quantitative research methodologies, capable of guiding the product development process from ideation through delivery. What you will do at VeSync: Lead Research Initiatives: Oversee complex, fast-paced research initiatives, design and execute learning plans, and apply suitable methodologies tailored to each product lifecycle phase. Analyze and Interpret Data: Provide clear, actionable recommendations and translate research findings into strategic insights to inform product development. Present Research Findings: Develop and present compelling reports on user trends, pain points, and opportunities to stakeholders. Collaborate with Teams: Work effectively with cross-functional teams, including product managers and marketing, ensuring clear communication and cultural sensitivity. Advocate for Users: Maintain a user-centric perspective, balancing user needs with business goals. Enhance Research Practices: Continuously refine methodologies, promote best practices, and ensure ethical standards and high-quality results. Manage Research Repository: Oversee the organization and access to research insights, ensuring privacy compliance and effective data management. Foster a Culture of Research Excellence: Contribute to the development of user research within the team and across the company, mentoring junior researchers. What you bring to the role: Experience: At least 4 years in UX research or related fields with a strong background in qualitative and quantitative research methods. Education: Bachelor’s degree in a relevant field required; Master’s degree highly preferred. Fields include Product Design, Mechanical/Industrial Engineering, Human Factors, HCI, Psychology, Anthropology, Statistics, etc. Expertise: Proven ability to lead end-to-end research initiatives, craft and execute research plans, and turn findings into strategic insights. Technical Skills: Proficiency with research tools such as UserTesting.com, Quantilope, and similar; advanced data analysis skills with Excel and familiarity with statistical programs like R, JMP, etc. Communication: Excellent written and verbal communication skills, with the ability to present complex information clearly and effectively. Project Management: Strong organizational skills with attention to detail. Analytical Skills: High analytical capability, proactive and inquisitive mindset, with the ability to enhance product design based on user feedback. Industry Knowledge: Experience with hardware, connected products, or wearables; background in health, wellness, or consumer goods is a plus. Personal Attributes: Curious, responsible, positive attitude, strong storytelling skills, and a commitment to delivering exceptional user experiences. Location: This is an on-site, office-based role in Tustin, CA. Salary: Starting at $120,000/year Perks and Benefits: 100% covered Medical/Dental/Vision for employee, spouse, and dependents 401K with 4% employer match (eligible after 90 days) and immediate vesting Generous sick, vacation policies, and paid holidays Life, voluntary life, disability, and critical illness insurance FSA options for healthcare and dependent care Travel Assistance Program, Employee Assistance Program (EAP) Fully stocked kitchen #J-18808-Ljbffr Levoit

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