Job Title: Social Care Engagement Specialist (Part-Time, Remote)
Location: Remote/ Hybrid-remote
Hours: 20+ hours per week
Reports To: Account Manager
About Swell Media Solutions
Swell Media Solutions is a marketing and media agency dedicated to building brands, creating connections, and driving growth through strategic, creative, and data-driven campaigns. We work in the voice of our clients to expand their reach and elevate their reputations—and we’re looking for someone who shares our passion for excellence, creativity, and collaboration.
Role Overview
We’re seeking a proactive, creative, and detail-oriented Social Care Engagement Specialist to join our team. This role plays a critical part in cultivating vibrant online communities for our clients by engaging directly with audiences, identifying emerging trends, and contributing to the success of social media strategies.
As a Social Care Engagement Specialist, you’ll monitor and respond to social media activity across platforms like Facebook, Instagram, LinkedIn, and YouTube, engage with complementary accounts to foster growth, and provide insightful feedback to account managers. You’ll also assist in story development and publishing, requiring a working knowledge of very basic video editing and design.
Responsibilities
Qualifications
What We Value
Benefits:
Because we’re a deadline-oriented company, we offer a flexible work environment. Associates are required to attend meetings, but can otherwise choose their own work hours as long as their deadlines are met.
How to Apply: Interested candidates should submit their resume, a cover letter, and examples of previous social media work to info@swellmediasolutions.com Please include "Social Media Community Engagement Specialist" in the subject line of your email.
Swell Media Solutions is a boutique, full-service marketing and advertising agency working with top-tier clients across an array of industries. We are an equal opportunity employer, and promote an inclusive work environment.
If you are excited about this opportunity, please EMAIL your cover letter and your resume detailing your experience and include 3-5 references.
Employment Type
Part-time/Contract
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