Overview Temp Purchased Referral Care Coordinator Under the general supervision of the Health Information Management & Purchased Referred Care Supervisor, the Purchased Referred Referral (PRR) Coordinator I is responsible for timely processing, documenting and follow-up, including closing, of all Sonoma County Indian Health Project, Inc’s (SCIHP) patient referrals. The PRR Coordinator I will obtain the necessary authorizations and pre-certifications from various insurance carriers. With little supervision, the PRR Coordinator I will make interpretations and exercise discretion in routine situations. The PRR Coordinator will provide assistance in a culturally appropriate manner to the patients of SCIHP. Responsibilities Process, document, and follow up on SCIHP patient referrals, including closing referrals. Obtain authorizations and pre-certifications from various insurance carriers. Make interpretations and exercise discretion in routine situations with minimal supervision. Provide culturally appropriate assistance to SCIHP patients. Qualifications High school diploma or GED; or minimum one (1) year of related experience and/or training; or equivalent combination of education and experience. Prior experience making referrals is preferred. Medical Assistant (MA) and/or Health Information Management (HIM) Tech experience is preferred. Experience working with Electronic Health Record (EHR) systems is preferred. Maintain discretion, confidentiality, commitment to excellence, and high standards. Ability to administer exceptional patient service and greet all patients and visitors in a warm and friendly manner. Possess excellent communication, reporting, and interpersonal skills. Ability to manage and prioritize workflow. Ability to understand and follow written and verbal instructions. Able to work efficiently and cope with emergency situations. Able to read and interpret documents: charts, insurance verifications, authorizations, and pre-certifications. Possess current CPR certification. Must pass a pre-employment drug screen, physical and background investigation. Must provide proof of completed COVID vaccines & booster as well as the annual flu vaccine. Special Qualifications All employees must be sensitive to the needs of the Native American community, demonstrate a deep understanding and respect for the diverse cultural heritage, traditions, and historical context of the Native American community. How to Apply Apply to: Sonoma County Indian Health Project, Inc. Attn: Human Resources Manager 144 Stony Point Road, Room 2209, Santa Rosa, CA 95401 Fax (707) 526-1016 or Email Resume and SCIHP Application to: employment@scihp.org Employment Application available online at: When applying for Indian Preference, attach valid proof of eligibility. Seniorities Entry level Employment type Full-time Job function Other Industries: Hospitals and Health Care Location: Santa Rosa, CA #J-18808-Ljbffr Sonoma County Indian Health Project, Inc.
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