Travel Concierge Job at Aspire Lifestyles, Inc., Canada

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  • Aspire Lifestyles, Inc.
  • Canada

Job Description

Job Description

Job Description

Position: Remote Travel Concierge
Start Date: July 21, 2025
Location Requirement: MUST be located in Ontario, Canada

About Us
Aspire Lifestyles Services Limited is a leader in premium customer service solutions. We specialize in delivering exceptional experiences to Ultra High Net Worth clients around the globe.

Role Overview
As a Remote Travel Concierge, you will curate and manage luxury travel experiences, including booking flights, accommodations, tours, and transportation. You’ll provide white-glove service throughout the customer journey, ensuring seamless and memorable experiences.

What We Offer

  • Full-time, 8-hour shifts with a fixed schedule (up to 40 hours/week).
  • Competitive pay: $20.00/hour + monthly performance bonuses.
  • Comprehensive benefits plan after only 30 days of employment including the opportunity to participate in our RRSP program with company match after 1 year.
  • Paid training and time off.
  • Career growth opportunities in a supportive, inclusive environment.
  • No sales required.

Schedule Requirements

  • Must be available for full-time work.
  • Afternoon, evening, and weekend availability required.

What You Bring

  • A customer-first mindset with a professional and positive attitude.
  • Strong multitasking and internet navigation skills.
  • Experience in a fast-paced call center environment (inbound/outbound via phone and email).
  • Ability to remain composed under pressure and handle escalated situations.
  • In-depth knowledge of the travel industry, including destinations, airlines, hotels, and visa requirements.
  • Previous experience in luxury, adventure, or family travel (personal or professional).

Work-from-Home Requirements

  • Private, distraction-free home office with a lockable door.
  • MUST have a Smart Phone that can operate the most up to date operating system.
  • High-speed hard wired ethernet internet connection (minimum 25 Mbps download / 5 Mbps upload). Please note that you cannot use Wi-Fi or Wi-Fi Pods/extenders.
  • No satellite internet connections.

Qualifications

  • High school diploma or equivalent (Travel & Tourism diploma preferred).
  • Minimum 2 years of customer service experience.
  • At least 1 year of call center experience.
  • Background check required.
  • Hospitality or travel industry experience is a plus.

Aspire Lifestyles is committed to ensuring accessibility for all persons with a disability and to providing excellence in serving all customers including people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

#ecruit

Job Tags

Full time, Remote job, Work from home, Home office, Shift work, Weekend work, Afternoon shift,

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