We're on the lookout for a Virtual/Remote Call Center Representative to be the primary link between our company and our current and potential customers. Inbound customer service position from home. Be prepared to take all inbound calls for technical support, sales and/or customer service from the comfort of your quiet work space at home. Schedule yourself daily and work part time or full time. Pay ranges begin at $8/hr. You must be based in and have a United States address. We currently do not hire in the following states: California, Connecticut, Maryland, Massachusetts, New York, Oregon or Wisconsin.
We're looking for someone who can tackle customer issues, complaints, and inquiries head on –all while keeping customer satisfaction at the forefront of their decision-making and communication.
Manage large amounts of inbound and outbound calls with efficiency and courtesy
Follow conversation prompts and scripts when handling different topics
Identify customers' needs; clarify their information; research their issues; then provide solutions and/or alternatives to solve their problems
Seize opportunities to upsell products when they arise
Build sustainable relationships and engage customers by going the extra mile when you can
Keep accessible, comprehensive records of all conversations in our call center database
Attend educational seminars to improve knowledge and performance level
Meet or exceed personal/team qualitative and quantitative targets
Previous experience in a customer support role
Proven track record of over-achievement on quotas
Strong phone and verbal communication skills, plus active listening skills
Comfortability with CRM systems and best practices
Empathetic customer focus, flexibility to manage many different personality types
Ability to multi-task, set priorities, and manage time effectively
...Allegheny Health Network (AHN) is recruiting a full-time Neurosurgeon to join our team of physicians, at AHN Saint Vincent Hospital in Erie, PA. AHN Saint Vincent, located on the shores of Lake Erie, is a 350-bed tertiary care hospital currently serving the tristate...
...under the Beal Bank Texas charter), is seeking a knowledgeable paralegal to assist with third-party vendor contracts. Reporting to the SVP... ...while minimizing potential risks. This is an on-site (non-remote) position based at our Plano, TX headquarters location....
...Job Description Job Description Title: School Psychologist: Central Management Office Position Type: Central Management Office (CMO) Location: Central Management Office Dallas Description: Mission Statement: Uplift's mission is to create and sustain...
Overview W e ar e seeking a Patient Sitter , also referred to as a Patient Observer or Patient Care Assistant (PCA) in our Nursing Administration department . The Patient Sitter in our hospital provides continuous one-on-one observation and support...
...proud to provide personalized, high-quality veterinary care in a welcoming, community-centered setting. As a well-established general practice in beautiful Bradenton, Florida , our... ...seeking a Veterinary Practice Manager to help lead our hospital into its next...