We're on the lookout for a Virtual/Remote Call Center Representative to be the primary link between our company and our current and potential customers. Inbound customer service position from home. Be prepared to take all inbound calls for technical support, sales and/or customer service from the comfort of your quiet work space at home. Schedule yourself daily and work part time or full time. Pay ranges begin at $8/hr. You must be based in and have a United States address. We currently do not hire in the following states: California, Connecticut, Maryland, Massachusetts, New York, Oregon or Wisconsin.
We're looking for someone who can tackle customer issues, complaints, and inquiries head on –all while keeping customer satisfaction at the forefront of their decision-making and communication.
Manage large amounts of inbound and outbound calls with efficiency and courtesy
Follow conversation prompts and scripts when handling different topics
Identify customers' needs; clarify their information; research their issues; then provide solutions and/or alternatives to solve their problems
Seize opportunities to upsell products when they arise
Build sustainable relationships and engage customers by going the extra mile when you can
Keep accessible, comprehensive records of all conversations in our call center database
Attend educational seminars to improve knowledge and performance level
Meet or exceed personal/team qualitative and quantitative targets
Previous experience in a customer support role
Proven track record of over-achievement on quotas
Strong phone and verbal communication skills, plus active listening skills
Comfortability with CRM systems and best practices
Empathetic customer focus, flexibility to manage many different personality types
Ability to multi-task, set priorities, and manage time effectively
...Job Description Job Description YOGA FITNESS INSTRUCTOR CLOSING DATE: Open Until Filled PAY RATE: $23.84 - $28.61/per class (Depending on Experience) SCHEDULE: To be discussed during the interview. DEPARTMENT: Recreation JOB SUMMARY Develop and...
Medical Scribe Boulder Community Health, Boulder, CO 80303$19.00 - $26.38 an hour - Half Time, Days, 25 hours a week.Boulder Community... .... Certified Medical Assistant, preferred. No prior scribe experience required. Responsibilities Accompanies physician into the patient...
Position Overview Ultimate Staffing is actively seeking an experienced Assistant Property Manager to join their client's dynamic team in Fresno. This role requires a detail-oriented individual with a passion for real estate management, keen problem-solving skills,...
...Job Description Apply Here : ABOUT THE JOB Do you know why Domino's Pizza hires so many drivers? Well, aside from the fact that our delicious pizza is the perfect solution for dinner for families all across the nation - we do it because we can. What do we mean...
Family in Sunny Isles Beach, Fl seeks a full-time Nanny/Family assistant to join an existing team. The household consists of a couple and four children, one month old twin, a two and four year old. There is a full-time Nanny, who is responsible for the older children,...