Are you ready to take ownership of customer satisfaction and quality leadership in a high-impact role within the semiconductor industry? Our client, a leading innovator in semiconductor technologies for high-voltage power conversion, is seeking a seasoned Customer Quality Manager who thrives on collaboration, drives results, and knows how to lead confidently.
About Gervino Group
We’re supporting the hiring process for this opportunity by managing the search, vetting qualified candidates, and facilitating communication between both sides to ensure a smooth and respectful process. We aim to match the right person to the proper role—and help the company and the candidate make informed decisions.
What You’ll Be Doing:
Be the primary quality contact for customers—build trust, lead conversations, and deliver excellence.
Manage and mentor a team of quality engineers, fostering high standards and accountability.
Use 8D methodology to lead root cause investigations and drive corrective actions.
Partner with engineering, test, and sales teams to align internal efforts with customer expectations
Handle audits, change notifications, and product qualification processes
Travel globally as needed to strengthen customer relationships
What You Bring:
A BS in Electrical Engineering or related technical field
10+ years in customer quality within the semiconductor space
Strong expertise in 8D, customer-facing quality systems, and issue resolution
Direct experience supporting customer quality programs and audits
Deep understanding of semiconductor manufacturing processes
Exceptional communication and technical writing skills
Mandarin language fluency is a huge plus, but not required
Comfortable with international travel
Benefits: Full Health Insurance, Dental, Vision, 401K, and more
...Must Haves : ~ Masters degree in education ~ Valid Texas administrative certificate as required by the State of Texas ~3 years... ...supervises a variety of school functions, such as support services, special activities and programs, student discipline, and curricula...
...Job Description Job Description Company Overview: Nexa Receptionists is a 24/7/365 virtual receptionist service supporting the home services and healthcare industries . As the voice of our clients, we ensure their customers are cared for during emergencies, after...
St. Edward the Confessor Catholic ChurchPosition Title: Business AdministratorSummary/Purpose: The Business Administrator enjoys a special relationship with the pastor in the areas of administration, human resources, and staff accountability, and with the staff one...
This is a 12 month opportunity on the Hourly-Based IT Services (HBITS) Contract at the State of New York. (Possibility of extension). Required Experience: ~64 months of experience in custom Drupal module development including modules, features and themes. ~48 Months...
...Ready to Shape the Future of Data Science in a Global Consumer Brand? A major player in the Quick Service Restaurant (QSR) space is... ...generation data science capabilityand is looking for a Senior Data Scientist to be at the forefront. This is a unique opportunity to drive...