Virtual Customer Service Representative Job at Total Shape, United States

emkxdWdBSUlVL240b0d0ZVV4NUNudkdsQWc9PQ==
  • Total Shape
  • United States

Job Description

The Role:

Company: Total Shape

Location: Work From Home (Remote)

Salary: $2,500 – $3,200 per month (depending on experience)

Role Overview:

We are seeking a Virtual Customer Service Representative to deliver exceptional support to our customers via email, chat, and phone. The ideal candidate is empathetic, detail-oriented, and skilled in providing high-quality service in a fast-paced remote environment.

Key Responsibilities:

  • Respond promptly to customer inquiries via email, chat, and phone.
  • Provide accurate product and service information.
  • Resolve customer complaints efficiently and professionally.
  • Maintain records of customer interactions and feedback.
  • Collaborate with other departments to ensure customer satisfaction.

*** Due to the large volume of applications we receive, we will only reply to those we deem qualified for the positions applied for.

We will not reply to messages sent to our social media accounts about job applications -- all communications from us will only be sent via email.

If you don't receive a message, please feel free to re-apply after 6 months to another opening suitable for you in our company. ***

Ideal Profile:

Requirements:

  • High school diploma or equivalent; bachelor’s degree preferred.
  • Previous customer service experience (remote experience a plus).
  • Excellent communication and problem-solving skills.
  • Ability to multitask and remain calm under pressure.
  • Proficiency with customer service software and CRM tools.

What We Offer:

  • Competitive salary of $2,500 – $3,200 per month .
  • 100% remote work flexibility.
  • Ongoing training and career growth opportunities.
  • Supportive and collaborative team culture.

What's on Offer?

  • Opportunity within a company with a solid track record of performance
  • Opportunity to make a positive impact
  • Leadership Role

Job Tags

Full time, Remote work, Work from home,

Similar Jobs

Prime Staffing

Travel Nurse RN - Wound Care Job at Prime Staffing

 ...Job Description Prime Staffing is seeking a travel nurse RN Wound Care for a travel nursing job in Cambridge, Massachusetts...  ...: 02/02/2026~ Duration: 13 weeks ~40 hours per week ~ Shift: 10 hours, days ~ Employment Type: Travel Mon-Fri day shift, with... 

Doral Medical and Multi Specialty Facility LLC

Per Diem Child Life Specialist needed in Manhattan, NY Job at Doral Medical and Multi Specialty Facility LLC

 ...and youth as they navigate challenging health situations? Doral Health & Wellness is seeking a skilled and compassionate Child Life Specialist to join our dynamic team! Type: Per Diem 1099 Independent Contractor Specialty: Help children/youth better understand and... 

Yale New Haven Health

Surgical Tech Job at Yale New Haven Health

 ...Surgical Tech at Yale New Haven Health summary: The Surgical Technician assists in preparing and maintaining surgical equipment, supports the surgical team during operations, and ensures quality patient care in the operating room. Responsibilities include patient transport... 

Castle Rock Home Care

HHA Home Health Aide / PCA Personal Care Aide Job at Castle Rock Home Care

 ...Join to apply for the HHA Home Health Aide / PCA Personal Care Aide role at Castle Rock Home Care . Pay & Benefits Base pay range: $22.00/hr - $22.00/hr. Benefits include: Paid Personal Time Off, Paid Sick Leave, Holiday Pay, Overtime Pay, Health Insurance... 

YMCA of Greater St. Petersburg

Lifeguard, Speer Branch YMCA Job at YMCA of Greater St. Petersburg

 ...Job Title: Lifeguard (Morning and Day shifts), Speer Branch YMCA Description: The Speer Branch YMCA Outdoor Aquatics Center features an 8-lane, 25-yard lap pool, a smaller warm-water teaching pool, and a splash pad. The Center serves not only YMCA members but also...